Question 1

Can I view your privacy policy?

Answer

Click on the PDF file to the right to vew our privacy policy. Dusk + Vine will never pass on your information to any third parties. Your information is only used to communictae with you. Images, is agreed upon, are used for marketing and advertising.

Question 2

Where should I get my images printed?

Answer

Printing - it is best to have your images printed through the professional print lab used by Dusk + Vine Photography to ensure quality and longevity is maintained. You can order through other professional print labs also. If you choose to Below is a list of professional prints labs:
Online ordering through RGBdigital (https://rgbdigital.com.au/) or via email or In store or via email through Zone Printing (www.zoneprinting.com.au, Pixel Pro (www.pixelpro.com.au), ONA Print www.onaprint.com.au), Pro AM (http://proamdigital.com.au/).
Printing at Kmart,Big W, etc will result in dull images as they do not use advanced colour profiles that photographers and professional print labs use.

Question 3

I printed my images and they are dull, why don't they look like what is on screen?

Answer

Printing at Kmart,Big W, Officeworks etc will result in dull images as they do not use advanced colour profiles that photographers and professional print labs use. Please ensure you use a porfessional print lab to maintain quality and longevity. Below is a list of professional prints labs:
Online ordering through RGBdigital (https://rgbdigital.com.au/) or via email or In store or via email through Zone Printing (www.zoneprinting.com.au, Pixel Pro (www.pixelpro.com.au), ONA Print www.onaprint.com.au), Pro AM (http://proamdigital.com.au/).

Question 4

How long are your Newborn Studio Sessions?

Answer

Newborn studio sessions can take anywhere from 2-4 hours depending on bub. These are done in the morning as bubs are most happiest at this time, so please try not to book any appointments or visitors for photo day. These things can over-stimulate bub and make them restless for the shoot.

Question 5

Can I just get the digital files?

Answer

You can, however it works out most cost effective for you if you bundle your digitals with print and/or wall art. Dusk + Vine want your art to be kept as heirlooms to pass down on for generations and to fill your home with precious memories to admire.

Question 6

Are you up-to-date with your vaccinations?

Answer

Yes! I believe this is very important! I am up-to-date with vaccinations and get the whooping cough booster and flu shot as required. As a mother of two I understand the need for these. If I happen to be sick on the day of your session we can either rescedule or I can refer you to another trusted photographer. Please do not go ahead with your session if you or a family memeber are unwell. It is no problem to reschedule. Health is number 1.

Question 7

What are your qualifications?

Answer

Photography qualifications are a Diploma of Fine Art specialising in photography (both analog and digital) and a Cert 4 in Design specialising in photogrpahy along with other short-courses. I am an AIPP accredited professional photographer and am always adding to my knowledge base. I have undertaken 'safe posing' for newborns and children with world-reknowned newborn photographer Kelly Brown alongside posing training, post-production and lighting. Health and safety is of utmost importance to me I am aiming towards achieving my master of photography with the AIPP.

Question 8

What are your Covid-19 infection controls

Answer

I have completed the Australian Government Department of Health Infection Control Training - COVID 19. Certificate can be veiwed as a PDF on FAQ page. Registered as a Covid-Safe business. For each session I - • Disinfect and clean the studio including all ‘high touch’ areas such as client waiting area surfaces, door handles, camera equipment and props. • Daily cleaning of the studio • Availability to hand sanitisers in ALL areas of the studio • High standard of hand washing before and after every client plus the use of hand sanitiser after each wash High standard of handwashing during the session plus the use of hand sanitiser during the session • Face masks worn by all our studio staff If you have traveled overseas within the last 14 days we insist you do not attend your appointment and wait 14 days since arriving back in Australia. Also if you have any cold or flu-like symptoms to reschedule your massage for a later date.

Frequently asked questions